Privacy Policy

At Crystal Caftan, accessible at https://www.crystalcaftan.com/, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.


1. Information We Collect

We may collect the following information from you:

  • Name, email address, phone number, and shipping/billing address

  • Payment details (processed securely through third-party payment gateways)

  • Information from cookies, log files, and analytics tools

  • Any other personal data you choose to provide


2. How We Use Your Information

We use the collected information to:

  • Fulfill and ship your orders

  • Communicate with you regarding your purchase, updates, and support

  • Improve our store experience and product offerings

  • Prevent fraudulent activity

  • Comply with legal requirements


3. Sharing Your Information

We respect your privacy and do not sell or rent your data. We may share your information with trusted third parties, including:

  • Shipping carriers and payment processors

  • Analytics and email marketing tools

  • Legal authorities, when required by law

These third parties are obligated to protect your data under this policy.


4. Data Security

We implement industry-standard security measures to protect your data. All transactions are encrypted using SSL technology. While no method of transmission is 100% secure, we strive to protect your personal information.


5. Your Rights

Depending on your country, you may have the right to:

  • Access, correct, or delete your data

  • Opt-out of marketing communications

  • Request data portability

To exercise any of these rights, please email us at contact@crystalcaftan.com.


6. Cookies

Our website uses cookies to enhance your shopping experience. You can manage or disable cookies in your browser settings.


7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.


8. Children’s Privacy

We do not knowingly collect or store data from children under the age of 10. If you believe a child has provided personal data, please contact us so we can delete it.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."


10. Contact Us

If you have any questions about our privacy practices, you can contact us at:
📧 contact@crystalcaftan.com