At Crystal Caftan, we are committed to delivering your order as quickly and efficiently as possible. Below are the details of our shipping process for both domestic and international orders.
📍 Shipping Locations
We proudly ship:
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Within Morocco
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Worldwide
🚚 Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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Orders are not shipped or delivered on weekends or public holidays.
🇲🇦 Shipping Within Morocco
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Delivery Time: 1–3 business days
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Standard local shipping rates apply at checkout.
🌍 International Shipping
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Delivery Time: Approximately 1–2 weeks
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International shipping costs will be calculated at checkout based on your location.
Note: Customs or import duties (if any) are the responsibility of the customer and may vary by country.
📦 Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your shipment through our website or the courier’s platform.
❗ Delays
While we do our best to ensure timely delivery, please understand that delays may occasionally occur due to:
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Customs processing
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Unforeseen logistics issues
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Public holidays or high seasonal demand
📩 Need Help?
If you have questions about shipping or tracking your order, please contact us at contact@crystalcaftan.com.