Terms & Conditions

Welcome to Crystal Caftan. By accessing and using our website [https://www.crystalcaftan.com/], you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.


1. General Information

This website is operated by Crystal Caftan, a private label brand based in Morocco. Throughout the site, the terms “we,” “us” and “our” refer to Crystal Caftan. By using our website, you agree to all the terms, conditions, and policies stated here.


2. Eligibility

To use this site, you must be at least the age of majority in your country or region. By agreeing to these Terms, you represent that you are at least the age of majority.


3. Products & Services

We offer handcrafted and curated caftans and accessories. Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue any product at any time.


4. Pricing & Payments

All prices are listed in your local currency (or as selected at checkout). Payments are securely processed through trusted third-party payment gateways. We reserve the right to update prices at any time without notice.


5. Shipping & Delivery

  • Domestic (Morocco): 1–3 business days

  • International: Approximately 1–2 weeks

Please refer to our [Shipping Policy] for full details.


6. Returns & Refunds

We offer refunds within 10 days of delivery under eligible circumstances. Read our full [Refund Policy] for the return process and terms.


7. User Conduct

You agree not to use our site for any unlawful or unauthorized purpose. You may not violate any laws in your jurisdiction while using the service.


8. Intellectual Property

All content on this site, including logos, product photos, designs, and text, is the property of Crystal Caftan and protected under copyright laws. You may not use our content without written permission.


9. Limitation of Liability

Crystal Caftan is not liable for any indirect or consequential damages arising from the use of our site, products, or services.


10. Modifications to Terms

We reserve the right to update or change these Terms at any time. Changes will take effect immediately upon posting.


11. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

📧 Email: contact@crystalcaftan.com
🌐 Website: https://www.crystalcaftan.com/